Guaranteed live healthy arrival, in the rare event of DOA please send 2 clear photos in the UNOPENED bag within 2 hours of the first delivery attempt. THERE WILL BE NO GUARANTEE AFTER 2 HOURS. Please bring live animals and plants inside promptly after delivery, the insulated box can only protect them for 1-2 hours max in direct sun, hot mail boxes, and freezing temperatures. If you won’t be home for delivery please have the package held at the post office until it can be picked up.
I ship Monday, Tuesday, Wednesday, and Saturday, you will receive a USPS tracking number once your order has shipped. I recommend typing the tracking number into the USPS.com site to get a more accurate arrival day.